Terms and Conditions

Welcome to CrystonaCRM.
These Terms and Conditions (“Terms”) govern your access to and use of the CrystonaCRM software, platform, website, and related services (collectively referred to as the “Service”).

By accessing or using CrystonaCRM, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

1. Definitions

• “Company”, “We”, “Us”, “Our” refers to CrystonaCRM.

• “User”, “You”, “Your” refers to any individual or entity using the Service.

• “Service” refers to CrystonaCRM software, website, applications, and all related features.

• “Content” refers to all data, text, files, images, or information uploaded or generated by users.

2. Eligibility

You must be at least 18 years of age or legally authorized to enter into a binding agreement to use CrystonaCRM. By using the Service, you confirm that you meet this requirement.

3. Account Registration

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate and complete information during registration.

• You are responsible for all activities that occur under your account.

CrystonaCRM reserves the right to suspend or terminate accounts found to be in violation of these Terms.

4. Use of the Service

You agree to use CrystonaCRM only for lawful business purposes. You must not:

• Use the Service for illegal, fraudulent, or unauthorized activities

• Attempt to access data or systems without permission

• Reverse engineer, copy, resell, or exploit any part of the Service

• Upload malicious code, viruses, or harmful content

5. Subscription & Payments

• Some features of CrystonaCRM may require a paid subscription.

• All payments are non-refundable unless stated otherwise.

• Prices, plans, and features may change with prior notice.

• Taxes, if applicable, are the responsibility of the user.

6. Data & Privacy

• You retain ownership of your data.

• CrystonaCRM does not claim ownership over user-uploaded content.

• We take reasonable security measures to protect your data.

• Use of the Service is also governed by our Privacy Policy.

7. Third-Party Integrations

CrystonaCRM integrates with third-party services such as payment gateways, cloud storage, messaging platforms, and video conferencing tools.
We are not responsible for the availability, performance, or policies of third-party services.

8. Intellectual Property

All software, branding, logos, designs, and platform content belong exclusively to CrystonaCRM.
You may not copy, distribute, modify, or create derivative works without written permission.

9. Service Availability

We strive to provide uninterrupted service, but CrystonaCRM does not guarantee:

• Continuous availability

• Error-free operation

• Data loss prevention in extreme or unavoidable circumstances

Maintenance, updates, or technical issues may occasionally cause temporary interruptions.

10. Termination

CrystonaCRM reserves the right to suspend or terminate your access if:

• You violate these Terms

• Payment obligations are not met

• Misuse or abuse of the Service is detected

Upon termination, access to your account and data may be restricted or removed.

11. Limitation of Liability

CrystonaCRM shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Issues caused by third-party integrations or user misuse

Use of the Service is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless CrystonaCRM from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time.
Updated Terms will be effective upon posting on the website. Continued use of the Service constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 Email: hello.trackvoro@gmail.com 
📞 Phone: +91 7877322809
🌐 Website: https://trackvoro.com